Installation Guide

We’re excited to help you get started. Please follow the step-by-step instructions below to complete your installation. If you have any questions, our team is here to help. Reach us anytime at support@frostsolutions.io or call us at 312-767-9423. Our Canadian number is 226-868-8587.

The Basics

Recommended Mounting Height: 12-18 feet; for low/no-light areas, mounting too high will result in a darker night-vision image.
Relocating your mini-weather station:If you plan to move your units for the summer, to prevent issues with your forecast, we recommend either:

-   Going through the setup process again by scanning the QR code on the side of the unit
- Setting the GPS coordinates manually in the app; you can do this as an admin by clicking Settings>Locations and choosing the unit that has been moved (you can also rename the location here)

Mini Weather Station -- Installation

Snow Depth Sensor -- Installation

Using the Platform

Forecasts + Road Conditions

Adding Users + Renaming Locations

Using Proof of Work

Configuring Alerts

Image Frequency + Requests

Photo Frequency:In winter, all accounts update photos every 20 minutes unless otherwise discussed. We save photos on the device every few minutes as a backup, and download them to your dashboard every 8 hours in the off-season. You can request a photo on-demand any time.

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